HOW TO MANAGE THE GOOGLE LISTING FOR YOUR STORE

Did you know our IT team can give you access to manage your store's Google listing?

Follow the step by step instructions available from our website

Gaining access to your Store Google listing will allow Store owners & Managers to perform various tasks including:

• changing opening hours

• replying to reviews left by your customers on google

• updating holiday hours

• amending contact numbers and much more…

For resolution to common IT issues and other Knowledge Base articles
please visit the IT Tips page.

Q1 TRADING TERM PERFORMANCE RESULTS

TSG has emailed out trading term performance results for each store for Q1 2022. Your Franchise manager will discuss your individual results over the coming weeks.

Understanding trading term performance is crucial in running your business effectively. Trading term income goes straight into your Gross Profit. Promotional payments are only for consumers and “loaned” from retailers to suppliers in the ordinary course of business.

ANNUAL SURVEY –  HAVE YOUR SAY

The Annual TSG Survey has hit inboxes, and reminders have been sent. Surveys have been sent from [email protected]

If you haven't received it, check your spam folder and email [email protected] to request a resend.

Make sure you have your say on how we at TSG do business with you and how the tobacco companies do business with you. We will use your feedback to identify where we can improve our services to you.

As a token of our thanks, we are offering a $30 voucher for the online shop for completing the survey. Your answers are still anonymous, as they have been each year. Bergent does not record who said what.

If you prefer us not to know you have completed the survey, you can choose to opt out of the online shop voucher.

We thank you for your support and ask you to participate.

Simon Ritte
General Manager

PREFERRED PARTNERS

TOBACCO SUPPLIER NEWS

PML

To support the recent launch of  Chesterfield Cool Pop 25s  PML will be running a margin enhancement offer for all recognised stores.

• Product: Chesterfield Cool Pop 25s

• Margin Enhancement: $1 per pack for every scanned packet (capped at 500 packets per store)

• Program Duration: 2nd May 2022 – 5th June 2022

• Terms and Conditions: *A tolerance of 10% scan vs purchase will be measured from 28th of March to 5th of June 2022

  • The extra discount will only be paid on scan volume from the 2nd of May to 5th of June 2022

• Program Support: Flyer can be found under promotions. Also e-Flyer on the PML portal

Bond Street 25s has been upgraded to + Fresh Burst. As the current Bond Street stock sells out the blue & gold variants will move across to + Fresh Burst. However the red will be deleted. More details can be found under products BUT please ignore the WLP. The correct WLP will be the same as the current Bond Street 25s – $286.15 ctn/$35.77 pkt incl. GST.

The 3 Ps

Promotions – New promotion month and a few changes to case deals from the 3 major suppliers. Richland 1 change on Reef 20s.

Price board/ticketing and price per stick spreadsheets all updated to reflect these changes.

COVID-19 RESOURCES

Keep up to date on your states' Covid regulations via the links provided below.

REPORT ILLICIT SALES
If you are aware of illicit tobacco being sold you can report this at stopiliitcit.com or via email [email protected] or ATO tip off number 1800 060 062.
Online reporting to Border Force via this link.
 

LOOK AFTER YOURSELF
There are resources for you if you, your family or your staff need support.
Lifeline (13 11 14) and
Beyond Blue (1300 22 4636 or online chat).

KEEP IN TOUCH
Share any best practice steps you are taking with us [email protected]
If you have any questions or concerns, please contact us on [email protected]