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Knowledge Base

IT Knowledge Base for TSG Franchisees

  • IT Tips

Price Change

3
  • Price Rise Instructions
  • 价格更新说明 Price Rise Set up - Chinese Version
  • Why the price would not update after update stock and prices?
View all 3 articles

Power BI Reports on Heimdall

1
  • Heimdall - Power BI Reports
View 1 article

Point of Sale - POS Computer

24
  • Stock Control Instructions
  • How to set up Promotion Capping
  • How to Set Up Promotion Capping(Chinese)
  • How to Change/Update receipt information
  • 库存管理指南 Stock Control Instructions (Chinese)
  • Refund on card (Integrated EFTPOS)
  • How to Change Supplier Margin
  • 如何设置供应商的盈利率 How to Change supplier margin(Chinese)
  • Stock Control version ( Advanced)
  • How to Deactivate /Activate Products?
View all 24 articles

Backup Your Sales Database

2
  • How to back up your Sales Database?
  • 如何备份数据 How to back up your Sales Database (Chinese)
View all 2 articles

Hardware Issue/Replacement

5
  • How to Replace your Hard Drive
  • Replace Memory for POS (Aures only)
  • DS9208 Scanner Quick Start Guide
  • Honeywell Orbit 7120 Barcode Scanning Guide
  • Scanner is not working , what to do
View all 5 articles

Manuals

3
  • POS Manual
  • TSG POS 手册 TSG POS Manual (Chinese)
  • TSG STORE OPERATIONS, POLICIES AND PROCEDURES MANUAL 2019
View all 3 articles

Internet or Power Issues

2
  • Internet Connection Issue
  • Power Failure Issue
View all 2 articles

Email

2
  • How to set up store email on your phone?
  • How to set up store email on Outlook(MS Office)
View all 2 articles

Video Tutorials

50
  • Transactions & Payments
  • Product Management POS
  • Sales and Reports
  • Stock Control
  • Promotions Videos
  • Category and Sub-Category
  • User/Employee Access Management
  • Close Cash Videos
View all 50 articles

中文视频教学 Video Tutorials (Chinese)

45
  • 库存管理 Stock Control (Chinese)
  • 交易与付款 Transaction and Payments (Chinese)
  • 销售报告 Sales Reports POS (Chinese)
  • 用户管理 User Access Management (Chinese)
  • 促销管理录像 Promotions Videos (Chinese)
  • 产品管理 Product Management POS (Chinese)
  • 日结算教学 Close Cash Videos (Chinese)
  • 目录,子目录分类 Category & Sub Category (Chinese)
View all 45 articles

POS updates

2
  • Instructions to upgrade your POS to the latest version
  • Instructions to Swap SSD and RAM
View all 2 articles

Google Business Listing

1
  • How to manage Google listing for your store
View 1 article

Printer

1
  • Brother Printer Installation -WIFI
View 1 article

Sections

  • Price Change
  • Power BI Reports on Heimdall
  • Point of Sale - POS Computer
  • Backup Your Sales Database
  • Hardware Issue/Replacement
  • Manuals
  • Internet or Power Issues
  • Email
  • Video Tutorials
  • Transactions & Payments
  • Product Management POS
  • Sales and Reports
  • Stock Control
  • Promotions Videos
  • Category and Sub-Category
  • User/Employee Access Management
  • Close Cash Videos
  • 中文视频教学 Video Tutorials (Chinese)
  • 目录,子目录分类 Category & Sub Category (Chinese)
  • 日结算教学 Close Cash Videos (Chinese)
  • 产品管理 Product Management POS (Chinese)
  • 库存管理 Stock Control (Chinese)
  • 交易与付款 Transaction and Payments (Chinese)
  • 销售报告 Sales Reports POS (Chinese)
  • 用户管理 User Access Management (Chinese)
  • 促销管理录像 Promotions Videos (Chinese)
  • POS updates
  • Google Business Listing
  • Printer

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Tobacco Station Group

Mitcham, 3132
Australia

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