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Knowledge Base
IT Knowledge Base for TSG Franchisees
IT Tips
Price Change
3
Price Rise Instructions
价格更新说明 Price Rise Set up - Chinese Version
Why the price would not update after update stock and prices?
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Power BI Reports on Heimdall
1
Heimdall - Power BI Reports
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Point of Sale - POS Computer
24
Stock Control Instructions
How to set up Promotion Capping
How to Set Up Promotion Capping(Chinese)
How to Change/Update receipt information
库存管理指南 Stock Control Instructions (Chinese)
Refund on card (Integrated EFTPOS)
How to Change Supplier Margin
如何设置供应商的盈利率 How to Change supplier margin(Chinese)
Stock Control version ( Advanced)
How to Deactivate /Activate Products?
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Backup Your Sales Database
2
How to back up your Sales Database?
如何备份数据 How to back up your Sales Database (Chinese)
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Hardware Issue/Replacement
5
How to Replace your Hard Drive
Replace Memory for POS (Aures only)
DS9208 Scanner Quick Start Guide
Honeywell Orbit 7120 Barcode Scanning Guide
Scanner is not working , what to do
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Manuals
3
POS Manual
TSG POS 手册 TSG POS Manual (Chinese)
TSG STORE OPERATIONS, POLICIES AND PROCEDURES MANUAL 2019
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Internet or Power Issues
2
Internet Connection Issue
Power Failure Issue
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Email
2
How to set up store email on your phone?
How to set up store email on Outlook(MS Office)
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Video Tutorials
50
Transactions & Payments
Product Management POS
Sales and Reports
Stock Control
Promotions Videos
Category and Sub-Category
User/Employee Access Management
Close Cash Videos
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中文视频教学 Video Tutorials (Chinese)
45
库存管理 Stock Control (Chinese)
交易与付款 Transaction and Payments (Chinese)
销售报告 Sales Reports POS (Chinese)
用户管理 User Access Management (Chinese)
促销管理录像 Promotions Videos (Chinese)
产品管理 Product Management POS (Chinese)
日结算教学 Close Cash Videos (Chinese)
目录,子目录分类 Category & Sub Category (Chinese)
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POS updates
2
Instructions to upgrade your POS to the latest version
Instructions to Swap SSD and RAM
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Google Business Listing
1
How to manage Google listing for your store
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Printer
1
Brother Printer Installation -WIFI
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