INNOVATION
We provide our retailers with comprehensive training, support and resources; we will fulfill our customer’s expectations and provide a top-quality, professional and friendly service.
We provide our retailers with comprehensive training, support and resources; we will fulfill our customer’s expectations and provide a top-quality, professional and friendly service.
“TSG has recently focused on re-developing and being more innovative with their store formats, and they have also worked strategically to build the TSG brand to ensure success”
Our mission is to be #1 for best prices, #1 for providing a full range of genuine brands, #1 for brand knowledge, and #1 for providing friendly service to our customers
TSG brings together the expertise of a dedicated corporate team, with the hard work conducted in the field by our 7 State Managers, to support and encourage the competitive spirit of our franchisees to provide exceptional service to our customers. A TSG Franchisee aspires to create an enjoyable in-store experience for customers, leaving them feeling valued and respected. TSG recognises and believes that conducting business ethically and striving to do the right thing for our consumers is vital to the success of our company. It is for this reason that we aim to continually facilitate the delivery of responsive training and education to our franchisees. The changes we have made, and will continue to make, ensures TSG not only remains the #1 choice for a specialist tobacconist franchise, but also remains top of mind with our customers. With a world-class franchise management system, and a brand that already enjoys Australia wide recognition, joining the TSG community will fast track you to a high performance future.