TSG Insider 65

TSG Insider 65


The TSG Insider
Your Weekly Update

Friday 9th April 2021

Your weekly TSG Insider

Data Synchronization
Preferred Partners

BIC Promo Winners
Covid-19 Resources


Data synchronization is the process of establishing consistency among sales data from individual TSG POS to TSG server over time. TSG Franchisees are requested to ensure that their POS Data is syncing with TSG Servers at all times.

Why is data synchronization important?

1.      Suppliers may not get your sales data in time.

Suppliers require sales data from stores to generate rebate paperwork and payments, so it is important to keep your POS synchronizing and not to miss the data collection window.

2.      It may affect your rebate payment from suppliers (Deferred Scan).

Missing sales figures may lead to incorrect payment.

3.      You may not receive the latest promotional changes on your POS system.

You may not get promotional changes because of synchronization failure.

4.      Product may not be marked as compliant.

As you are not selling that product at a promotional price, it would be marked as non-compliant and therefore you may not receive the deferred payment.

Please see this link to learn how to check if your data is syncing with TSG Servers.


Congratulations to the 5 stores below that won a BIC giftcard prize! Overall we’ve seen a scanning uplift of 10.89% for BIC products across the TSG network, with the 5 major winners achieving a significant uplift in their average scan. We take this opportunity of reminding all stores that accurate and CONSISTENT scanning of products, across all categories in TSG stores is very important, and can help direct and achieve better outcomes for all TSG franchisees.

Keep up the great work!


Promotions/Price Board/Price per Stick


Under promotions you will find updated promotions for ITA/BAT & Richland as well as updated price board/ticketing layouts and price per stick spreadsheets.




The pending dates for the PML Q2 digital tasks are:

Task 1 – 19th April to 2nd May – choice RYO 15g education (ex. NT/QLD who receive an express pass!!)

Task 2 – 3rd May to 16th May – Q1 Trading Term Results (owners only)

Task 3 – 17th May to 30th May – PML RYO trading term amendment (owners only)


New Release – Peter Jackson Classic 25’s Blue & Gold

Carton Configuration:  200 Sticks (8 x packets)

WLP GST Inclusive – Carton $282.45 Packet $35.31

This product has been added to all price boards/tickets layouts and price per stick spreadsheets for next week.


Only promotion change to previous communication is the continuation of “3-For” scan card offer on Parker & Simpson RYO 15g (nationally excluding QLD & NT).


BAT are running an incentive in April based on share.  Targets will be on myBAT where there will be a tile for you to click on to see your targets.

  • April ‘Claim your Share’ Incentive (12th April – 10th May);
    • Simple target structure: each store will be given a combined TMC & RYO target
      • Top retailer across TSG stores will win $1,000, and top 100 other retailers nationally will win $500
    • There are to be NO changes made by BAT reps to the BAT products that appear on the TSG website price boards/ticketing layouts
  • April ‘Claim your Share’ Incentive Flyers can be found under promotions
    • There are different themes by state as each state has a different product focus


Please read the document under products regarding the pricing on Ventti Rural Slim Filters.


Price lists



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You can always access our most recent correspondence on our website here.

COVID-19 Precautions

There are resources for you if you, your family or your staff need support.
Lifeline (13 11 14) and
Beyond Blue (1300 22 4636 or online chat).

If you are aware of illicit tobacco being sold you can report this via the links here.

Share any best practice steps you are taking with us [email protected]
If you have any questions or concerns, please contact us on [email protected]