TSG Insider 90

TSG Insider 90

 

The TSG Insider
Your Weekly Update

Friday 15th October 2021

Your weekly TSG Insider

Contents
Microsoft Outage Update
Preferred Partners

Tobacco Supplier News
Covid-19 Resources

UPDATE ON MICROSOFT SSL OUTAGE FROM MONDAY (AFFECTED HEIMDALL WEBSITE & POS SYNC):

There was an outage on Microsoft systems this Monday morning affecting SSL Auto-renew  capabilities. This outage affected various Organisations and Government websites.

For us, it resulted in showing an ‘Unsecure’ link on the Heimdall website and a ‘Sync Error’ on the POS screen.

It was resolved by that afternoon and SSL certificates were renewed subsequently. POS systems are now syncing with TSG Servers successfully.

If you still have any issues, please contact the IT support for assistance.

For other IT Knowledge Base articles please visit the IT Tips page: https://tobaccosg.com/it-tips/

TSG PREFERRED PARTNER – MILLENI

Visit the Preferred Partners tab in the TSG Online Shop to view the entire range.

ORDER NOW

TOBACCO SUPPLIER NEWS

PML

And here are the winners from the massive PML TMC/RYO Incentive that finished on the 30th September.  Congratulations to the winning stores.

Winning stores will be contacted by email from TSG H.O. as to how to redeem your vouchers. For the remaining states your incentive will be announced soon.

PML will be releasing Chesterfield 20’s (Red, Blue & Gold) from the 1st November.  Flyer can be found under products.  Allocations apply.

To support the launch PML will be running a Chesterfield Trade Program from the 15th of November through to 12th of December 2021.  The program will be offering outlets a margin enhancement on scan sales, with the offer outlined by grade below:

A Grade Stores: $0.50 per pkt, paid on scan sales, capped at 50 cartons ($250)

B Grade Stores: $0.50 per pkt, paid on scan sales, capped at 25 cartons ($125)

C Grade Stores: $0.50 per pkt, paid on scan sales, capped at 10 cartons ($50)

 

Further to this launch Harmony 20’s will cease soon after.  Therefore start winding back on your Harmony 20’s purchases.  Any excess Harmony stock after this period stores can either be sold through or use the return for credit process subject to ability for drivers to collect this stock (lockdown).

Don’t forget the first PML digital task starts Monday 18th and runs until 31st October.

On the current Peter Jackson 30’s promotion Hybrid stores were paid the incorrect off invoice amount.  This will be back paid directly to impacted stores.

Bond St Classic 40’s allocations will commence next week to NSW stores that were closed due to lockdown.  This will also occur to relevant VIC outlets once you open up again in due course.

The 3 P’s

Promotions – PML has an adjustment (reduced case deal) on the Peter Jackson 30’s promotion for Hybrid outlets.
The current Richland promotions will roll into next week running until Sunday 31st October.

Imperial – Horizon 93mm 20’s reduced case deal and JPS 30’s will now finish on Sunday 17th.

BAT – A few changes in case deals (reduced).

All price per stick and price  board layouts updated and along with promotional information above can all be found under promotions.

Promotions

Price lists

Products

COVID-19 RESOURCES

With restrictions in a state of flux in many areas of Australia, we encourage you to keep abreast of current details for your state directly through your relevant state government website. Links provided below.

VIC
NSW
NSW Legislation

QLD
NT

WA
SA

TAS
ACT

MANDATORY QR CODES

QR Codes are now mandatory for retail stores in all states.

Please ensure you have set up your QR code and have it on display in your store. More information via links ->

VIC
QLD
NSW
ACT
SA
TAS
WA
NT

LOOK AFTER YOURSELF
There are resources for you if you, your family or your staff need support.
Lifeline (13 11 14) and
Beyond Blue (1300 22 4636 or online chat).

REPORT ILLICIT SALES
If you are aware of illicit tobacco being sold you can report this via email [email protected] or ATO tip off number 1800 060 062.
Online reporting to Border Force via this link.

KEEP IN TOUCH
Share any best practice steps you are taking with us [email protected]
If you have any questions or concerns, please contact us on [email protected]